Reduce churn before it shows up in the dashboard.

What you spend Tuesday on

• CS is reactive — by the time tickets fire, churn risk is high.
• Proactive outreach is impossible at 1:200 ratios.
• QBR prep takes the whole week before each meeting.
• Renewal forecasting lives in a fragile spreadsheet.

Your day with brocco

1. 7:00am

   Analyst flags 12 accounts whose usage dropped this week.

2. 9:30am

   Outreach drafts proactive touches grounded in each account's drop-off.

3. 1:00pm

   Researcher pulls public news on each top-50 account for QBR fodder.

4. 3:30pm

   Ops triages 47 support tickets and assigns to the right CSM.